Tag Archives: customer service

Top Credibility Builders #7

Deliver your new brochures by hand to your local clients. Great for the environment and for building relationships. A couple of weeks ago, the toner in our huge office printer signalled that the time had come for a replacement.  Overcoming the fear of the cost involved, I called the wonderful Phill Tait of Express Solutions [...]

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Credibility. Who gets it right?

Some thoughts on credibility

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